• Certificate of Attendance: You will receive a certificate upon completion of this training program.

  • Continuing Professional Development (CPD): You will receive 1.0 credit hour upon completion of this program.

About This Workshop

Emotional Intelligence enables better Collaboration. This webinar will explain the basic principles of Emotional Intelligence and how to develop its attributes. E.I. helps manage emotions that drive our own, and others, behaviour and reduces the tensions which arise in diversity. Elements of E.I. are self-awareness and knowledge of what you feel and why we feel it, self-management and the ability to express feelings in the right way. Developing motivation gives the internal drive to change the way we feel and expressing empathy means seeing issues from other’s perspective. The outcome is social skills which enable us to communicate and build strong connections. E.I. development takes time but the payback is significant.

About this Workshop Series

How to Enhance Your Innovative Skills

This webinar series will help you understand the primary competences for Future of Jobs, how they link together, and how they ultimately enable the skill of Problem Solving for Innovation which is the opening session. Each skill will be treated as a stand alone session which will also show its linkage to the other skills. 'Leadership' will be addressed in the final session and will show how to manage the previous skills as an integrated package.

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Biography

Peter Merrill

Author, Keynote Speaker & President at Quest Management

Peter Merrill

Peter Merrill is a Keynote Speaker on Innovation and has keynoted at conferences in cities such as Dubai, Mumbai and Shanghai. He began his career in R&D in a major UK corporation and later as Chief Executive of a leading Design Brand in that corporation he led Innovation in one of the most demanding markets. He is one of North America’s foremost authorities on Management Systems which he has implemented in such innovative companies as IBM, A.I.G., and BlackBerry. He was founding chair of the ASQ Innovation Division and currently chairs the Canadian national committee to ISO/TC279 the Technical Committee on Innovation Management. He is author of the books “Innovation Generation”, “Innovation Never Stops”, and his most recent book is “ISO 56000, Building Innovation into your QMS.” He writes the Innovation Column for Quality Progress.

Featured Book from Peter Merrill

ISO 56000 Building an Innovation Management System - ‘Bring Curiosity and Creativity into your QMS’

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